Alcor Micro, Corp. is IC/Semiconductor company, and we only sell IC components to OEM manufacture customers. All warranty & support issues are provided directly to OEM/manufacturer customers of Alcor Micro. End users of products incorporating Alcor IC’s & components into a finished product with any support or technical questions about how to use the product should contact the Product mfg directly or the retail location where they bought the end product. Alcor Micro does not directly provide end-user/retail customer support.
